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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Apps for Mobile and Tablet

You can now download Apps for Apple & Android devices to make an appointment or order medication on the go.

App Store   Google Play

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Have Your Say

Prescription Collections

31st March 2020

Due to the current demands in prescription requests, it would be helpful if you could please order your prescription five working days before you need. The chemists are also extremely busy so please allow extra time than normal for collection / delivery. 

Important Update

23rd June 2020

We would like to inform you of safety changes at Birkwood Medical Centre-

A ‘one way system’ is operating within the surgery to ensure social distancing.

Your temperature will be taken before you enter the building. You will not be able to enter if you have symptoms of COVID19 or have been in contact with someone that has had the condition or waiting for a result yourself.

We ask you to wear a face covering over your mouth and nose - mask or scarf.

Entrance will only be permitted 5 minutes prior to an appointment, please attend alone if possible.

Please remember to respect and maintain the 2m distance required from staff and other patients within public areas.

Thank you from all the team at Birkwood Surgery



26th March 2020

Due to the Covid-19 epidemic, Birkwood Medical Centre has changed our practices and priorities in order to be able to respond to the current outbreak whilst doing our utmost to protect our staff and patients the best as we can.

If you think you have symptoms of coronavirus which presents as a new cough, fever, shortness of breath and you require medical advice, please use NHS111 online If you do not have access to do this, then please call 111.

You do not need to inform the surgery if you are putting yourself or your family into isolation. If medical attention is required whilst in isolation please use NHS111 online or call 111 if you don’t have access. If you have a medical emergency requiring a 999 emergency ambulance, call 999 as normal.

If you live alone, you should self-isolate from the onset of symptoms for 7 days. If you live with others, the whole household should isolate for 14 days.

You can find up to date advice on…/coronavirus-covid-19-uk-government-res… and

In order to safeguard our staff and patients, we are screening all people who come to the building.

We are suspending some routine services in order to respond to our current patients’ needs. If this affects you, you will receive a text or a telephone call.

We can offer video consultations. If this is deemed appropriate, you will receive a text message with instructions to follow.

We will continue to update you as the epidemic develops.

Important Patient Notice
Coronavirus (COVID-19)

Do not under any circumstances attend surgery without being asked to do so after assessment.

What to do if you have Coronavirus symptoms:

Stay at home for 10 days if you have either:
• a high temperature
• a new continuous cough
This will help to protect others in your community while you are infectious.
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you’re staying at home.

Patients who are self-isolating with mild symptoms will not be tested. Patients with suspected coronavirus who self-isolate can request a confirmation email from NHS 111 instead of requesting a sick-note from their GP, as we cannot issue these electronically.

If you require additional repeat medication, please request these via your usual means. 


In the event that you are requested to attend the Practice for a Face to Face Appointment, you will be asked to wear a Mask / Face Covering.

We do understand that Patients may be asymptomatic and not exhibiting signs of the virus, but GPs must keep themselves and their Patients safe during these unprecedented times in keeping with Public Health England guidance.

We thank you for your understanding during these difficult times.

Welcome to Birkwood Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Have a look our Patient Participation Group (PPG) section  and see how they are working to get the best out of the Practice for you.

Engage Consult


(Site updated 07/10/2020)

Contact Details

Birkwood Medical Centre

Contact Telephone

01472 582700
01472 256256
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website